Viti Receipt VaultViti Receipt Vault

Privacy Policy

Last updated: 7 September 2026

1. Introduction

Viti Receipt Vault respects your privacy and is committed to protecting your personal information and receipt data. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you use our web application, website, and related services (the “Service”).

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Definitions

“Personal Information” means any information that identifies or can be used to identify you, such as your name, email address, and account details. “Receipt Data” means the content of receipts, invoices, and related documents you upload or scan, including vendor names, tax identification numbers (TIN), dates, amounts, VAT details, and images. “Usage Data” means information about how you interact with the Service, such as log data, device information, and feature usage.

3. Information We Collect

We collect the following types of information:

  • Account Information: When you register, we collect your email address, display name, password, and any optional profile information. If you sign in with Google, we receive the information you authorize Google to share with us.
  • Receipt Data: When you scan, upload, or manually enter receipts, we collect the images and any extracted or entered data, including vendor details, TIN, receipt numbers, dates, totals, VAT, and line items.
  • Payment Information: When you make a payment through M-PAiSA, we collect payment confirmation details, reference numbers, and transaction history. We do not store your M-PAiSA PIN or full mobile-money credentials.
  • Usage Data: We collect information about your interactions with the Service, including IP address, browser type, device type, operating system, pages visited, and error logs. This helps us improve performance and security.
  • Communications: If you contact us for support or feedback, we collect the content of your messages and any information you provide to help resolve your request.

4. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Service, including OCR extraction, receipt storage, and report generation.
  • To authenticate your account, secure your data, and prevent fraud or unauthorized access.
  • To process payments, manage subscriptions, and respond to billing inquiries.
  • To communicate with you about your account, updates, security alerts, and support requests.
  • To analyze usage trends and improve user experience and product features.
  • To comply with legal obligations, enforce our Terms and Conditions, and protect our rights.

5. Legal Basis for Processing

We process your information based on one or more of the following grounds: (a) performance of a contract with you, including providing the Service you subscribed to; (b) your consent, such as when you agree to this Privacy Policy or choose to share a file with another user; (c) our legitimate interests in operating, securing, and improving the Service; and (d) compliance with applicable laws and regulations in the Republic of Fiji.

6. How We Share Your Information

We do not sell your Personal Information or Receipt Data. We only share information in the following circumstances:

  • With Your Consent: When you choose to share a receipt or report with another user, we share only the data you authorize and only for the purpose you choose.
  • Service Providers: We use trusted third-party providers for hosting, authentication, cloud storage, OCR, analytics, and payment processing. These providers are contractually bound to use your information only to perform services on our behalf and to protect it with appropriate security measures.
  • Legal Compliance: We may disclose information if required by law, regulation, court order, or government request, or if we believe disclosure is necessary to protect our rights, property, safety, or the public.
  • Business Transfers: If Viti Receipt Vault is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

7. Data Storage and Security

We store your data in secure cloud infrastructure with encryption in transit and at rest. Access is restricted to authorized personnel and systems, and we use industry-standard measures such as firewalls, access controls, and secure authentication to protect against unauthorized access, alteration, or disclosure.

While we take data security seriously, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account password confidential and for using strong, unique credentials.

8. Data Retention

We retain your account information and Receipt Data for as long as your account is active or as needed to provide the Service. If you delete your account or specific receipts, we will remove or anonymize the data within a reasonable time, except where we are required to retain it for legal, tax, or security purposes.

Backups may retain copies of deleted data for a limited period, but such data will not be restored to active systems unless required for legal or technical reasons.

9. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your account or specific data, subject to legal retention requirements.
  • Export your receipt data in available formats such as PDF, Excel, or Word.
  • Withdraw consent for optional processing, such as marketing communications.
  • Object to or restrict certain processing activities.

To exercise these rights, contact us using the details in Section 15. We will respond within a reasonable timeframe and may require verification of your identity before processing your request.

10. Cookies and Similar Technologies

We use cookies and similar technologies to authenticate users, remember preferences, analyze usage, and improve the Service. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.

11. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. International Data Transfers

Your information may be stored and processed on servers located outside the Republic of Fiji. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than Fiji. We take appropriate safeguards to protect your information during such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Service or communicated to you by email at least 30 days before they take effect, where practicable. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Privacy Commitment

We understand that your receipt and financial data is sensitive. We are committed to handling it responsibly, transparently, and securely. We do not use your Receipt Data to build advertising profiles, and we do not allow third parties to use it for their own independent purposes.

15. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:

Business Name: Viti Receipt Vault
Email: melinakalevu@gmail.com